FAQ常見問題

FAQ常見問題


Choosing Gifts挑選禮物

  1. What is the Gift Catalogue?甚麼是孩子有「禮」?

    It's a special compilation of gifts that aims at making a difference to communities in need. The gifts are delivered as part of integrated development projects that also include related training to help children and families in a unique way.

    When you buy a gift, you're sending a gift that supports our development work in specific category such as livelihood, water and health. For example,if you buy a gift of seeds, you're giving a donation to our livelihood projects, including training and seeds provision to families in need.

    If the funds raised from a specific gift exceeds the expected amount, the excess funds will support other items from the same category in the Gift Catalogue or World Vision's related poverty alleviation work.

    After decades of experience, World Vision has found this is the most effective way to really help a community.

    孩子有「禮」是一份禮物目錄,展示不同種類、旨在為貧困社區送上帶來改變的禮物。這些禮物將納入為綜合發展項目的一部分,當中亦包括相關培訓,為貧困孩子和家庭的生活帶來不一樣的轉化。

    換句話說,你買的禮物正是支持宣明會不同範疇的發展項目,包括經濟生計、水利及健康等。讓我們以「種子」禮物為例。你送的種子,其實是在支持我們「經濟生計」的農耕發展項目,當中包括向貧困家庭提供種子及其他相關培訓。

    倘若指定禮物所籌款項超過預期,餘款將用作支持孩子有「禮」內的相同範疇的項目或宣明會相關扶貧工作。

    憑藉多年經驗,宣明會對準受助人的需要,實踐幫助社區發展的最有效方法!

  2. How do I order gifts?怎樣選購禮物?

    It's easy!

    1. Browse the catalogue to find the gift you like then click 'Add to Basket'.
    2. Select a card type (print your own card, send eCard on Facebook or via email) or no card at all.
    3. Continue shopping, or finish your selection by clicking on the 'Check Out' button.
    4. On the 'My Basket' page, you will see your full gift order with the card type(s) you selected. You can still change your card type at this point and the quantity of each gift. Click 'Pay Now' to complete your purchase.

    步驟非常簡單!

    1.瀏覽孩子有「禮」網站,挑選一份心儀禮物,然後按「加入禮物籃」。
    2.選擇心意卡類別(自行列印心意卡、透過Facebook或電郵送出電子心意卡)或不需任何心意卡。
    3.繼續選購其他禮物。倘若完成選購,請按「付款」。
    4.在「我的禮物籃」頁面,將會列出你所選購的所有禮物,以及所選擇的心意卡類別。你仍可更改心意卡類別以及每份禮物的數量。如欲付款,請按「付款」。

  3. What do I get when I order a gift? 選購禮物時,我可以得到甚麼?

    You'll receive a card or an eCard for you to personalise and send on to your loved ones and friends.

    These cards are the perfect way to show a loved one the value of helping communities in need and go about making a difference to these communities.

    你將收到一款心意卡(自行印列版或電子版),讓你加入個人訊息,再送給你的親朋好友。

    送上一張簡單的心意卡,你可與摯愛分享助人的喜悅,同時鼓勵其他人一起為貧困社區帶來生命的轉化。

  4. How are prices determined for items in the gift catalogue?宣明會如何釐定禮物價格?

    Costs vary depending upon each context, such as the type or breed of seeds or animals, where items are bought, logistics and transportation, and other factors. According to their need, it may also include associated training that assist families and communities to make the best use of the item.

    禮物價格將視乎不同情況而定,例如種子或動物品種、採購地區、配套工具及運輸成本等。如有需要,亦會包括相關培訓,協助家庭和社區能夠物盡其用。

  5. Who receives the gifts? 誰會收到我的禮物?

    World Vision works with community leaders to identify suitable beneficiaries.

    宣明會與貧困社區領袖合作商討,識別合適的受惠家庭。

  6. How does World Vision purchase the gifts? 宣明會怎樣採購我的禮物?

    Don't worry, we are not wrapping up gifts from Hong Kong and post them overseas. By pooling your donations, we will allocate funds for specific projects where a community needs it most. For example, when you give a goat or farming tools, you are supporting our livelihood projects, which include the gift itself and related training, assisting the family to earn a better living. In most cases, we try to purchase the items locally. This ensures the products (for example, seeds) are well suited to the local environment. Buying locally also helps support the local economy and keeps transportation costs to a minimum.

    放心,我們不會從香港寄送禮物至受惠社區。集合大家的捐款後,我們將會按照貧困社區的實際需要而推行最適切的項目。譬如說,你送一隻羊或農耕工具,你的捐款將會支持「經濟生計」項目,當中包括向貧困家庭提供禮物和相關培訓,協助他們改善生計。而在大多數的情況下,我們會盡量直接在受惠國家採購禮物,確保禮物(如種子)適用於當地環境;同時支持當地經濟,減低運輸成本。

  7. What happens if a particular gift item purchased exceeds the need?如果被選購的禮物數目超過實際需要會怎樣?

    We will use the excess funds to support other items from the same category or World Vision’s work that need them the most.

    我們會將餘款撥至相同發展範疇的項目或宣明會相關扶貧工作。

  8. Can I still buy gifts from last year's catalogue?我還可以選購去年禮物目錄內的禮物嗎?

    No, sorry. The gifts featured in this year's gift catalogue represent the current needs of the families and communities with whom we work.

    抱歉,每年的禮物目錄均代表該年度貧困家庭及社區的實際需要,所以,每年的禮物類別亦有所不同。

  9. Why do other charities offer the same gifts at different prices?為甚麼其他慈善機構提供相同的禮物,但價錢卻不同?

    Gifts are representative of activities carried out in our community development projects. Every organisation supports their projects in different ways, and prices may vary based on project location, kinds of items, or where items are being purchased.

    每份禮物均代表宣明會推行的各項社區發展項目的活動。各機構透過不同形式支持項目,而價錢亦將視乎地區、項目種類、採購來源等而有所不同。


Sending Greeting Cards心意卡

  1. Introduction簡介

    Cards (both printed and digital) include a picture and description of your gift. You can personalise these cards with your own message.

    心意卡(自行列印或電子版)均印有你所選的禮物圖片和簡介;你亦可加入個人訊息。

  2. Can I get more than one card type for each gift?買一份禮物,我可否收到多於一款心意卡?

    You can only select one type of greeting card for each gift.

    每一份禮物,你只可以挑選一款心意卡。

  3. If I buy a gift on behalf of a friend or relative, how will that person be notified? 如果我代親友選購了禮物,怎樣通知他們?

    You can choose to print your own card or send eCard to let friends and family members know that a gift has been given in their name and encourage them to share the blessing with the needy.

    你可選擇自行印列心意卡或傳送電子心意卡,通知親友,並鼓勵他們一同分享所有。

  4. Print Your Own Card自行列印心意卡

    Our cards are a bit different than cards you would buy in a shop. These cards include a picture and description of your gift. For example, if you order three gifts and select 'Print Your Own Card', you will receive three individual download links. You can then print out the card and write your message.

    Our greeting cards are beautifully designed, and especially for you to celebrate the joy of giving with your loved ones.

    我們的心意卡和街外買到的有少許不同,裡面會印有你所選的禮物圖片和簡介。譬如說,你買三份禮物並剔選「自行列印心意卡」,你將會於完成付款後收到三個下載連結。你便可自行列印心意卡,隨意寫上你的祝福字句,再將心意卡寄送給親朋好友。

    我們的心意卡設計精美,獨一無二,希望令你送的禮物更添獨特意義。

  5. Send eCard via email傳送電子心意卡

    An eCard is an electronic card which includes a picture, a description of your gift and your personalised message.

    Follow these instructions to send an eCard via email:

    1. Add the gift item to your basket.
    2. Select 'Send an eCard' from the greeting card options.
    3. Fill in the information required (your name, recipient's name, valid email addresses and the date you would like the card to be sent) and add your personal message.
    4. Click the check box if you want a copy of the eCard sent to your email address as well.
    5. Preview your eCard to make sure the details are correct. Return to the previous page if you have to make any correction.
    6. After payment, you may view the final copy of the eCard(s) by clicking on them on the 'Thank You' page.
    7. The eCard(s) will be sent to the recipient on the date you select.

    電子心意卡包括有禮物的圖片、簡介和你撰寫的個人訊息。

    如希望傳送電子心意卡,請按照以下指示:

    1. 將心儀的禮物加入禮物籃。
    2. 在心意卡一欄中剔選「傳送電子心意卡」。
    3. 填妥你和收件人的姓名、有效電郵地址及指定傳送日期,並加入你的個人訊息。
    4. 如欲收取電子心意卡的副本,請在空格內加上剔號。
    5. 預覽「電子心意卡」,確保內容及資料正確。如有更改,請返回前頁修改。
    6. 完成付款後,你可在「謝謝你」頁面按圖瀏覽電子心意卡的最終版本。
    7. 電子心意卡將會按指定傳送日期寄給收件人。

  6. Send eCard on Facebook 於Facebook送心意卡

    Connect and send a greeting to your friend via Facebook!An eCard is an electronic card which includes a picture, a description of your gift and your personalised message.

    Follow these instructions to send an eCard on Facebook:

    1. Add the gift item to your basket.
    2. Select 'Send eCard on Facebook' from the greeting card options.
    3. Add your personal message.
    4. Preview your eCard to make sure the details are correct. Return to previous page if you have to make any correction.
    5. After payment, you will see the link of your eCard(s).
    6. You can then copy the link and share on your friend's Facebook page.

    Facebook讓你與世界各地的好友連繫,趕緊將你的心意寄出去!電子心意卡包括有禮物的圖片、簡介和你撰寫的個人訊息。

    如希望於Facebook送心意卡,請按照以下指示:

    1. 將心儀的禮物加入禮物籃。
    2. 在心意卡一欄中剔選「於Facebook送心意卡」。
    3.加入你的個人訊息。
    4. 預覽「心意卡」,確保內容正確。如有更改,請返回前頁修改。
    5. 完成付款後,你將收到心意卡的連結網址。
    6. 你可複製連結網址,並張貼於朋友的Facebook,分享喜悅。

  7. Will World Vision eCards expire?宣明會的電子心意卡會過期嗎?

    The eCards remain active permanently.

    電子心意卡永久生效,並不會過期。

  8. No card不用心意卡

    Maybe you don't want a card for your gift item. That's okay. Simply select the 'No card' option.

    或許,一份禮物就已足夠。如果你毋須心意卡,請剔選「不用心意卡」。

  9. Can World Vision send the card directly to my friends or loved ones?香港世界宣明會可否代我直接向朋友送上心意卡?

    We prefer to send the cards to the person who has placed the order so they can add their own personal messages.

    我們鼓勵捐助者自行列印心意卡,加入個人訊息,再將心意卡送給你的朋友。


When You Send a Gift了解受惠情況

  1. Can my gift go to my sponsored child or their family?我買的禮物會否直接送給我的助養孩子和他的家庭?

    Your gift cannot go directly to your sponsored child. Your gift will go towards a project which a community's children and families really need, such as extra school desks, teaching materials or water and sanitation facilities.

    你的禮物不能直接送到助養孩子的手中。你送的禮物將會支持我們的發展工作,協助社區裡最有需要的孩子和家庭,例如為學校提供桌椅、教學設施或水利衛生設施等。

  2. Can I send a gift from the Gift Catalogue to my sponsored child?我可否買禮物送給助養孩子?

    No. Because all gifts from the Gift Catalogue are arranged for families with the greatest needs in communities, therefore, the gift you buy, unfortunately, cannot be directed to a specific receiver or your sponsored child. However, you are welcome to send small gifts when writing to your sponsored child. Click here to learn more.

    抱歉,孩子有「禮」的禮物會送予既定社區內最有需要的人,所以將不能指定收禮人或助養孩子。不過,我們歡迎助養者在與孩子通信溝通時附上簡單小禮物,以表心意。 按此了解更多

  3. Can I get a photo of my gift being given to the child, family or community?向貧困孩子、家庭或社區送出禮物後,可以拍照給我確認嗎?

    Due to the volume or scopes of gifts purchased, it's not currently possible for us to provide individual photos. However, you can find stories on how gifts are changing lives on our website. For more details, please visit 'Why It's Great' page.

    由於禮物數量及規模問題,我們目前無法為個別禮物拍攝照片。然而,透過提供成功故事,讓捐助者了解到送出的禮物真正能夠改善貧困家庭的生活。詳情請瀏覽「禮物帶來改變」。

A gift can double the joy! Choose your gift now!一份禮物,帶來雙倍快樂!
現在就來挑選心儀禮物!

Choose a gift, write a card, make your payment and send the gift. Simple!選禮物、寫心意卡、付款、送禮物!
步驟十分簡單!

It is equally gratifying to give and to receive. Share the joy of giving with your friends and family now!施與受同樣快樂,立刻與親友分享
送禮物的喜悅!